Terms & Policies

 

Disclaimer

The information contained in this website is for general information purposes only. The information is provided by OH HELL YEAH I AM, LLC and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of OH HELL YEAH I AM, LLC. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, OH HELL YEAH I AM, LLC takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control. 

Copyright

The Website, including all images, text, software, and other content is the property of OH HELL YEAH I AM, LLC, and is protected by United States and international copyright laws. All rights reserved.

If you decide to download ebooks or other digital products from our website or newsletter, we grant you a limited, non-exclusive, personal, non-transferable license to use the product(s). You agree that you are not allowed to modify, distribute, sell, share, republish, or create derivative content from any information provided to you without express consent from OH HELL YEAH I AM, LLC.

You may view and print any content displayed on the website for personal, non-commercial use, provided that all copyright and attribution notices remain intact. You agree not to reproduce, publish, transmit, distribute, sell, license, modify, or create derivative content from this website or any part of it, without prior written consent from OH HELL YEAH I AM, LLC.

Privacy Policy

At OH HELL YEAH I AM, LLC, we appreciate the trust you place in us when you choose to visit our website and we take that responsibility seriously. This Privacy Policy (the “Policy”) describes how we collect and use personal information about you when you visit our website, use our mobile application, or call us on the phone.
By “personal information”, we mean information that directly identifies you, such as your name, address, or email address. In this Policy, “ohyiam.com”, “we” and “our” mean OH HELL YEAH I AM, LLC, and “you” means any person who visits our website, uses our mobile application, or calls us on the phone or orders our merchandise and services.

What Information We Collect

We collect a variety of types of information. Examples include:

·       Contact information, such as your name, address, phone number, or email address;

·       Purchase information, such as the items your purchase, payment method and payment information (such as debit or credit card number and information), billing and shipping address, and contact information (such as for receipts or order updates);

·       Preference information, such as your contact and marketing preferences;

·       Profile and account information, which may include Contact, Purchase, and Preference information as well as your account password, items in your online shopping cart or saved for future purchase, registry information, product review information, gift card information, and other information about your profile or account;

·       Demographic information, which may include age or birthdate, gender, ZIP code, and other information about you;

·       Call recordings including information about your call and that you share when you call us on the phone;

·       Location information of your device that you use with our mobile application, if your device settings allow us to collect location information; and

·       Device and browsing information, including information about your phone, tablet, computer, or device, and online browsing activity (collectively, “automatically collected information”). Automatically collected information may include IP addresses, unique device identifiers, cookie identifiers, device and browser settings and information, and Internet service provider information. Automatically collected information also may include information about when and how you access and use our website or mobile application, such as the date and time of your visit or use, the websites you visit before coming and after leaving our website, how you navigate and what you search for using our website and mobile application, the website pages and items you view using our website and mobile application, and the items you purchase.

How We Collect Information

We collect information on our website, through our mobile application, and during calls with you. We also obtain information from you and from third parties. For example, we collect and obtain information:

·       You provide, such as when you make a purchase, interact with a salesperson, visit or contact us, register for an online account, participate in a contest, respond to a survey, engage in a promotional activity, register to attend an event or appointment, or sign up for emails, newsletters or marketing;

·       From third parties, such as service providers that we use, analytics companies, advertising networks and cooperatives, demographic companies, third parties that provide us with information about you and the different devices you use online, and other third parties that we choose to collaborate or work with;

·       From social media platforms and networks that you use in connection with our website or mobile application, or that share or allow you to share information with us, such as Facebook, Twitter, Pinterest, and Instagram. For example, if you use functionalities, plugins, widgets, or tools from social media platforms or networks in connection with our website or mobile application (e.g., to log into an account, or to share inspiration, finds, purchases, and other content with your friends and followers on social media), we will collect the information that you share with us, or that those social media platforms or networks share with us. For more information about social media platform and network privacy practices, please review the privacy policies and settings of the social media platforms and networks that you use;

·       Using cookies and automatic collection methods. For example, we and third parties we work with may collect information from the computer, tablet, phone, or other device: that you install our mobile application on; that you use to access our website; or that you use to open an email or click on an advertisement from us. This collection includes automatically collected information, and generally does not include personal information unless you provide it through our mobile application or website or you choose to share it with us. Methods we use include:

o   cookies (which may be session-based or persistent, and are typically small data files that are stored on your hard drive or in connection with your Internet browser);

o   web beacons or tags (small images embedded into websites or emails that send information about your computer, tablet, phone, or other device when you visit our website, use or mobile application, or open an email we send to you);

o   website and mobile application log files (which we tend to create automatically in connection with access to and use of our website and mobile application);

o   Flash cookies or Local Stored Objects (which may be placed using Adobe Flash software and;

o   other technologies (which may be similar to or different than the methods noted above).

How We Use Information

We use the information that we collect to conduct our business and to provide you with the best possible products, services, and experiences. We also may combine any or all of the information that we collect or obtain. Examples of how we use information include:

·       To provide you with products and services, such as to: fulfill your orders and process your payments; process, maintain and service your account(s) and memberships; and to provide you with products and services that we think you will like;

·       To respond to you, such as when you: place an order; call us; make a request or inquiry; complete a survey; or share a comment or concern;

·       For personalization of your experiences with us, including to: remember your interests and preferences; customize the products and services we share with you; track and categorize your activity and interests on our website and mobile application, including by identifying the different devices you use; and to enrich your experience on our website and through our mobile application;

·       For marketing and advertising, such as to: send you marketing and advertising communications; 

·       For analytics, such as to: understand how you use our website and mobile application; understand how you shop with us; determine the methods and devices used to access our website and mobile application; and improve our website and mobile application;

·       For our business purposes, such as: to operate and improve upon our business and lawful business activities; to maintain our programs, accounts, and records; for research; to determine your satisfaction with our products and services; to detect and prevent fraud or misuse of our services; and for any other business purpose that is permitted by law;

·       For legal and safety purposes, such as to: defend or protect us, our customers, you, or third parties, from harm or in legal proceedings; protect our rights; protect our security and the security of our customers, employees, and property; respond to court orders, lawsuits, subpoenas, and government requests; address legal and regulatory compliance; and notify you of product recalls or safety issues.

How We Share Information

In general, we do not share personal information about you with third parties for third party marketing or advertising purposes. We do share personal information with third parties for other purposes. For example, we share personal information with:

·       Third parties and service providers that provide products or services to us, that help us market or advertise to you or that provide products or services to you. We may use third parties or service providers to perform any of the actions or activities allowed under this Policy;

·       Social media platforms and networks such as Facebook, Twitter, Pinterest, and Instagram that offer functionalities, plugins, widgets, or tools in connection with our website or mobile application (e.g., to log into an account, or to share inspiration, finds, purchases, and other content with your friends and followers on social media). If you choose to use these functionalities, plugins, widgets, or tools, certain information may be shared with or collected by those social media companies—for more information about what information is shared or collected, and how it is used, see the applicable social media company’s privacy policy;

·       Parties to business transactions such as those we deal with in mergers, acquisitions, joint ventures, sales of assets, reorganizations, divestitures, dissolutions, bankruptcies, liquidations, or other types of business transactions. In these types of transactions, personal information may be shared, sold, or transferred, and it may be used subsequently by a third party; and

·       Additional third parties such as law enforcement, government entities, courts, or other third parties as required or allowed by applicable law, such as for the legal and safety purposes described under the “How We Use Information” Section above, or otherwise to help prevent harm or fraud to us, you, our customers, or other third parties. We also may share personal information with third parties upon your request or with your approval, though we may not be able to accommodate all requests.

Online Advertising and Third Parties We Work With

We may share personal information with the third party companies we work with for our purposes, though in general we do not share personal information about you with third parties for third party marketing or advertising purposes. We may also share other information in our discretion, including automatically collected information, which may be used by third parties for third party marketing, advertising, and other purposes. For information about the choices you have about the online advertising practices described in this Section, please see the “Your Choices and Access Requests” Section below.

Your Choices and Access Requests

We strive to offer you with choices about how personal information is used and shared. Your choices include:

·       Online Advertising. You can manage third party advertising preferences for some of the third parties we work with to serve advertising across the Internet.   We do not guarantee that all of the third parties we work with will honor the elections you make using those options, but we strive to work with third parties that do.

·       Social Media Platforms and Networks. We encourage you to review your privacy options and settings with the social media platforms and networks you use to understand what choices you have about sharing information from those platforms and networks with us.

·       Email Choices. You can opt-out of marketing or advertising emails by utilizing the “unsubscribe” link or mechanism noted in marketing or advertising emails you receive from us.

·       Telephone Choices (calls and texts). You may opt-out of receiving marketing or advertising calls or text messages by contacting us through one of the methods specified in the “Additional Information and Contacting Us” Section below, and sharing the phone number that you would like to opt-out. For text messages, you also may be able to text “STOP” in response to a text message that you receive.

·       Mobile Location Choices. You may choose not to provide your location to us in connection with your use of our mobile application by declining any prompt requesting location information, and by customizing your mobile device settings to prevent sharing of location information. We may also collect location data when you have our mobile application installed on your device and your device is near Nordstrom or Nordstrom Rack stores or store systems (such as systems that offer personalized content), even if you are not currently using the mobile application. You may prevent this by customizing your mobile device settings to prevent sharing of location information or by disabling Bluetooth on your device.

Security and Fraud

We take steps to help protect the confidentiality and security of personal information you share with us through our website and mobile application. In general, information transmitted through the Internet may not be perfectly secure, and we are unable to guarantee the security of your personal information.

We encourage you to take steps to help protect the confidentiality and security of your account and personal information, including by doing the following:

·       Installing the latest security updates and anti-virus software on your computer to help prevent malware and viruses;

·       Using complex passwords (a minimum of 7 alpha/numeric cAsE sEnsitive characters);

·       Not using the same password on more than one website;

·       Not sharing your password with others;

·       Password protecting your computer and mobile device; and

·       Sign out/log off of website sessions so that your session is closed, especially when using a public computer.

You may come in contact with websites, emails or texts that try to lure you into providing personal information with an offer such as a gift card. We do not sponsor or endorse these offers. If you become aware of any potentially fraudulent activity on a website or in an email or text, please forward the information to info@ohyiam.com or call us at +1(504) 914-5507 so that we can follow up. 

Notices and Disclosures

·       Links to Other Websites and Services. Our website or mobile application may provide links to other Internet sites, content or videos (embedded or direct links) maintained by third parties. We are not responsible for the sites, content, or videos accessed via the links, and we have not reviewed the privacy practices of those third parties. We encourage you to review the privacy practices of those third parties.

·       Browser Do Not Track Signals. While we strive to offer you choices when you use our website and mobile application, we do not promise that we will be able to receive or honor web browser Do Not Track signals.

·       California Privacy Rights. California law entitles residents to ask us for a notice describing what categories of personal information we share with third parties for third parties’ direct marketing purposes. Unless you request us to or consent to us doing so, we does not sell any personal information to third parties for their own direct marketing purposes. If you have questions about these practices, please contact us at info@ohyiam.com.  

·       Children’s Privacy. We do not knowingly request or collect personal information from any person under 13 years of age without prior verifiable parental consent. If you believe that your child under the age of 13 has submitted personal information to us in connection with our website or mobile application, and without prior verifiable parental consent, please contact us at info@ohyiam.com so that we can take steps to delete the personal information that she or he provided.

International Customers

If you provide personal information through our website or mobile application separate from a purchase, you agree that the personal information will be transferred to and processed in the United States of America and any other country or jurisdiction at our sole discretion. The laws that apply to the use and protection of personal information in the United States or other countries or jurisdictions in which we transfer or process personal information may be different than the laws and protections in your country.

Additional Information and Contacting Us

To update us with your marketing preferences, in addition to the options in the Your Choices and Access Requests Section above, or for questions or concerns about our Privacy Policy, you may contact us using one of the following methods:

·       Call us at: +1(504) 914-5507,

·       Email: info@ohyiam.com.

Updates to This Policy

We may make changes to this Policy, and may apply any changes to information previously collected, as permitted by law. When we make material changes to this Policy, we will notify you by posting the updated Policy on our website, and we will update the effective date at the end of this Policy.

Effective Date

This Policy is effective 16 February 2019.